INSURANCE / REFERRALS
NUTRITION ABBEY provides Clinical Nutrition services via telehealth across Florida. We can guide you through a 10-minute consultation process; additional time is billable in 15-minute increments, including phone calls. Our schedule is reserved for those who consent to treatment.
*Advice is provided during appointments, and after your INFORMED CONSENT is signed.
GUARDIANS of the referred patient, please inform and provide validation.
TO PAY, please add your credit card to your Jane App account. Your Specialist Copay is due by your appointment. For those without insurance, Direct-Pay is available.
NO SHOWS and/or cancellations with less than 24 hours' notice can be rescheduled by paying the non-refundable value of your Specialist Copay or Direct-Pay fee in advance.
TELEHEALTH services by telephone, data-based video calls, fax, email, and text messages. A video consult is required for telehealth. **DRIVING during your telehealth appointments is PROHIBITED and will be discontinued until you respect your appointment time.
SOFTWARE is HIPAA-compliant and includes our electronic health record is JaneApp -for scheduling, appointment reminders, telehealth, notes/documents, and billing; the Spruce app; and DocuSign. We use Thorne and Fullscript for vitamin and supplement recommendations. Please let us know if you have questions or need help with our free online platforms. EXPLORE NutritionAbbey.com for FAQS, health topics, publications, and webinars. Please EMAIL Nutrition.Abbey@gmail.com for scheduling.
INSURANCE Payer contracts for Medical Nutrition Therapy MNT services:
Capital Health Plan; Gold Kidney of Florida; FL Community Care; Aetna; Simply Healthcare: FL Medicaid, Florida Healthy Kids & Clear Health Alliance; Sunshine Health: FL Medicaid & Serious Mental Illness; United Healthcare FL Medicaid & Veteran Affairs Community Care Network. Florida Medicare & Medicaid also accepted!
CHECKLIST FOR SERVICES
STEP 1 YOU call Member Services to find out if you have Medical Nutrition Therapy MNT INSURANCE benefits. A referral is required.
STEP 2 YOU request a REFERRAL from your physician fax to 850.203.4429. To optimize coverage, referral should specify the reason for MNT and include supportive diagnoses beyond a BMI, labs, and medical history.
STEP 3 WE submit your referral for PRIOR AUTHORIZATION and contact you once it’s approved or denied by your insurance company.
STEP 4 YOU sign INFORMED CONSENT via DocuSign, as required to schedule an appointment (check spam).
STEP 5 WE SCHEDULE in Eastern Time Zone. All appointment confirmations come with a telehealth link. Chrome is the optimal browser to access your JaneApp profile we initiate.
STEP 6 YOU accept JaneApp welcome prompt to set up a login, please add your credit card, and set your time zone. Please be prepared to complete the questionnaires before your appointment and take notes during our session.
PHYSICIANS & HEALTHCARE PRACTITIONERS
REFERRALS are greatly appreciated, and required for Prior Authorization with the insurance company. Please FAX to {850.203.4429}. ACCEPTS new patients of all ages, pediatric and adult! To optimize coverage, referral should specify the reason for Medical Nutrition Therapy MNT with supportive diagnoses beyond a BMI, and include labs, and medical history.
ATTENTION SURGEONS are your Prior Authorizations denied due to BMI and barriers to nutritionist / dietitian LDN counseling? Along with your direction and patient care team, we can provide Statewide telehealth for your patients. Patients benefit from continuity of care, a warm handoff to an integrated team is evidence-based. Practitioners, case managers and office managers are welcome to email with questions. NO solicitations, please.
First LDN to hold SMMC plan contracts!
Medicare / Medicaid Accepted!